About Synthreo
We build AI infrastructure for MSPs: multi-tenant, secure, and deployable to clients without writing a line of code.
Our Mission
Making enterprise AI practical
Most AI tools are built for individuals. Synthreo is built for MSPs and the businesses they serve: multi-tenant, white-label, and deployable across dozens of client environments from a single dashboard.
We own the full stack: ThreoAI for secure AI chat, Builder for no-code AI agent creation, and a tenant management layer that controls model selection, system messages, and security policies per client. When AI evolves, we move with it. No waiting on third parties.
75+
Years combined MSP industry experience
26+
Years AI expertise across the team
3
Products: ThreoAI, Builder, Tenant Management
Our Story
Two paths, one platform
Synthreo came together when an AI engineering team with six years of production platform experience met an MSP veteran who had lived the problem firsthand.
The Technology
Ivan Sivak and his team began building production AI systems in 2019, shipping a first paying customer and platform before generative AI was mainstream. When ChatGPT changed everything in 2022, they pivoted fast: seed investment, LLM integration, and a rebuild as a true multi-tenant SaaS platform for enterprise AI workflows.
By 2024 the platform was handling real LLM workflows and AI chatbot deployments in production. The engineering was there. What was missing was the channel.
The Channel
Vince Kent spent decades running MSPs. After selling cloudIT in 2023, he took a CTO role at Lyra Technology Group, one of the most prominent managed service providers in the industry, and immediately saw the gap: clients were asking for AI, MSPs had no platform to deliver it, and every tool on the market was built for individual users rather than for managed service at scale.
He went looking for the right technology. He found Ivan.
The Journey
Platform Origins
First paying customer and AI platform launch. Production-grade multi-tenant architecture from the start.
Generative AI Pivot
Seed investment and full pivot to LLM workflows. Rebuilt for the generative AI era.
Platform Matures
LLM workflows and AI chatbot platform reaches beta. MSP channel gap becomes clear.
Synthreo Launches
Vince Kent and Ivan Sivak join forces. An all-star team of MSP and SaaS leaders assembles around a shared mission.
Pilot Partners Live
First MSP partners deploy ThreoAI and Builder to their clients. Multi-tenant model validated in production.
Full Launch
Synthreo debuts at IT Nation. Full commercial availability across the MSP channel.
Today Synthreo is deployed across construction, legal, recruiting, and healthcare through a growing MSP partner network, advised by Arlin Sorensen, a 40-year MSP industry veteran.
What We Stand For
Our Values
Human-Centered
AI should serve people, not replace them. Every product we build keeps human judgment, creativity, and dignity at the center.
Integrity
We are transparent about how our AI works, what it does with data, and how we run our business. No surprises, no hidden fine print.
Innovation
We relentlessly push the frontier of what is possible with AI, integrating the latest models and capabilities as they emerge.
Excellence
We hold ourselves to enterprise standards for reliability, security, and support. Our customers success is our success.
FAQ
Common questions about Synthreo
- When was Synthreo founded?
- Synthreo launched in 2025, founded by Vince Kent and Ivan Sivak in Phoenix, Arizona. The underlying AI platform traces its roots to 2019, giving Synthreo six years of production AI engineering experience before its public launch.
- What does the name Synthreo mean?
- The name Synthreo is derived from synthesis and theo, reflecting the synthesis of cutting-edge AI technology with practical, real-world business application.
- Where is Synthreo headquartered?
- Synthreo is headquartered in Phoenix, Arizona. Team members and partners work across the United States and globally.
- What makes Synthreo different from other AI platforms?
- Synthreo was built from the ground up for MSPs, not adapted from a consumer product. Every feature — multi-tenancy, white-label branding, tenant isolation, Zero Data Retention — was designed for partners who need to deploy and manage AI across dozens of client organizations from a single dashboard.
Meet Our Leadership Team
Founders, executives, and advisors with deep roots in the MSP industry and enterprise AI.
Meet Our LeadershipReady to Work With Synthreo?
See how our AI automation platform can transform your MSP practice or business.