Founder
Vince Kent
Founder & Board Chair
Vince spent decades building and scaling MSPs, most recently as founder of cloudIT. After seeing firsthand that no AI platform existed for the MSP channel, he co-founded Synthreo to close that gap.
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Leadership
The people building the AI layer for MSPs
Operators first: this team has run MSPs, built production AI, and sold through the channel. Synthreo exists because they lived the gap between what AI promises and what a service provider can actually deliver.
75+
Years in the MSP industry
26+
Years building AI
CEO
Callen Sapien
Co-Founder & CEO
Callen drives product strategy and customer outcomes, turning partner feedback into platform capabilities that make AI adoption faster and more measurable for MSPs and their clients.
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CRO
Kyle Grove
Chief Revenue Officer
Kyle leads revenue growth and channel partnerships, building the go-to-market motion that helps MSPs bring Synthreo to market and win new AI business.
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CXO
Jeff Hirth
Chief Experience Officer
Jeff brings deep MSP operations experience to Synthreo, helping partners streamline service delivery and get clients live on AI with minimal friction.
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Marketing
Jay Henningfeld
Marketing Director
Jay leads brand and demand generation, building the awareness and content engine that drives Synthreo's growth across the MSP channel.
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