Multi-Tenant AI Assistant Platform for MSPs
ThreoAI is not a consumer chatbot; it's an enterprise-grade AI platform designed for real operational execution. Every conversation happens inside a fully isolated, branded environment your organization controls, with Zero Data Retention enforced by default and full admin visibility across every user, every query, every action.
Enterprise AI, Built for Partners
ThreoAI gives MSPs everything they need to sell, deploy, and support AI assistant services for their clients, without building any infrastructure from scratch.
Fully Customizable
White-label branding, custom domains, and per-tenant configuration. Your clients see your brand at every touchpoint.
Multi-LLM Integration
Choose from GPT (Azure ZDR), Claude, Gemini, Command R, Mistral, and LLaMA. Mix and match models across client tenants.
Advanced Analytics
Real-time dashboards showing usage, query patterns, model performance, and tenant-level metrics. Full visibility for partners and clients.
Enterprise Security
SOC 2, HIPAA, and GDPR compliant. Zero Data Retention enforced by default via Azure infrastructure. Full multi-tenant isolation.
AI Agent Delivery
Deploy specialized AI agents (HR, Web Chatbot, Multi-LLM, Custom) to individual client tenants from the partner dashboard.
Scalable Architecture
Add new client tenants in minutes. Scale from 1 to hundreds of clients without infrastructure changes or engineering resources.
Enterprise-Grade Conversation AI
ThreoAI is not a consumer chatbot; it's an enterprise-grade AI platform designed for real operational execution. Every conversation happens inside a fully isolated, branded environment your organization controls. Employees get fast, accurate answers grounded in your company knowledge, with role-based access defining what AI can see, do, and respond to.
Your prompts and data are never stored, never shared, and never used to train AI models. Unlike general-purpose AI tools, ThreoAI is built from the ground up for regulated industries, supporting HIPAA, SOC 2, and GDPR requirements out of the box, with no additional configuration required.
- ✓ Get fast, accurate answers grounded in your company knowledge
- ✓ Access institutional intelligence securely
- ✓ Trigger workflows and operational tasks
- ✓ Stay inside approved systems and policies
- ✓ Govern usage across teams with full visibility and auditability
- ✓ Increase productivity and control at the same time
Secure. Guided. Intelligent.
Three capability pillars that define how ThreoAI operates, and how your organization stays protected, supported, and ahead.
Zero Data Retention
Your prompts and responses are never stored or used for training. Isolated environments protect sensitive data at the infrastructure level.
Role-Based Governance
Define who can use AI, what it can access, and how it behaves across your entire organization.
Model-Agnostic Architecture
Use leading AI models without vendor lock-in. Maintain long-term flexibility while protecting your investment.
Workflow Identification
We identify operational bottlenecks and repetitive processes where AI delivers measurable ROI.
Seamless Integration
Solutions are designed around your systems and data, integrating directly into existing tools without disruption.
Continuous Optimization
Performance is monitored and refined over time to ensure sustained efficiency gains.
Autonomous Orchestration
Agents break complex objectives into structured, multi-step actions using contextual memory and retrieval.
System-Level Execution
AI connects to CRM, PSA, documents, and APIs to retrieve information, trigger workflows, and complete defined tasks.
Persistent Business Context
Agents retain operational awareness while operating within defined governance policies and approval structures.
Supported AI Models
All models enforce Zero Data Retention by default. Your clients' data is never used for AI training.
Recommended for regulated industries
Standard OpenAI API
Constitutional AI, strong reasoning
Multimodal capabilities
Enterprise RAG optimized
Open-weight efficiency
Open-source model option
See ThreoAI in Action
Discover how ThreoAI streamlines AI management for enterprises and MSPs.
Custom GPT Creation
Build specialized AI assistants with action-triggered function calls that automate complex tasks like legal document analysis.
RAG-Based Memory
Enhance AI interactions with retrieval augmented generation that learns from user conversations and maintains contextual awareness.
ThreoAI Across Industries
ThreoAI is already deployed in regulated industries where data compliance and tenant isolation are non-negotiable.
HIPAA-compliant AI assistants for clinical documentation, policy access, and prior authorization workflows.
AI for Healthcare Organizations →Matter-isolated AI for contract review, billing narratives, and institutional knowledge access.
AI for Law Firms →SOC 2 and GDPR compliant AI for compliance documentation, audit prep, and client reporting.
AI for Financial Services →AI knowledge bases for floor teams — procedures, specs, and troubleshooting guides on any device.
AI for Manufacturing →Client-isolated AI for institutional knowledge, status reporting, and proposal drafting.
AI for Professional Services →FAQ
Common questions about ThreoAI
- How is ThreoAI different from ChatGPT or Microsoft Copilot?
- ChatGPT and Copilot are general-purpose consumer tools built for individuals. ThreoAI is built for organizations: every conversation happens inside a fully isolated, branded environment with role-based access controls, Zero Data Retention enforced at the infrastructure level, and full admin visibility across every user and query. ThreoAI is also model-agnostic, so you can choose from GPT, Claude, Gemini, and others without vendor lock-in. And unlike either tool, ThreoAI is designed to be deployed by MSPs to multiple client organizations, each with their own configuration and data isolation.
- What happens to my prompts and conversation history?
- Nothing is stored. ThreoAI enforces Zero Data Retention by default via Azure infrastructure: your prompts are sent to the AI model, a response is generated, and everything is discarded. No conversation history is stored by the AI provider, no data is used for model training, and no data is shared across tenants. This is enforced at the infrastructure level, not a policy promise.
- Can I connect ThreoAI to our company documents and knowledge base?
- Yes. ThreoAI supports Retrieval-Augmented Generation (RAG), meaning you can connect internal documents, policies, knowledge bases, and data sources so the AI answers questions grounded in your actual company information. Each tenant's knowledge base is fully isolated from other clients.
- Can employees see each other's conversations?
- No. Every conversation is private to the individual user. Admins can review usage analytics and query patterns at an aggregate level, but individual conversations are not exposed to other employees. Tenant isolation also ensures one client organization's data is never accessible to another.
- Is ThreoAI HIPAA and SOC 2 compliant?
- Yes. ThreoAI is SOC 2, HIPAA, and GDPR compliant via Azure infrastructure. Zero Data Retention is enforced by default so no patient, client, or employee data is ever stored by the AI provider. ThreoAI is already deployed in healthcare, legal, and financial services organizations.
- Can an MSP white-label and resell ThreoAI?
- Yes. ThreoAI is built specifically for MSPs. Partners can white-label the platform under their own brand, set their own pricing, and manage all client tenants from a single dashboard, without building any infrastructure. Visit our partners page to learn about the partner program.
- How is ThreoAI priced?
- ThreoAI is available on a flat monthly per-user subscription with no conversation caps or hidden fees. You can purchase directly through Synthreo or through one of our MSP partners, who often bundle ThreoAI into their managed services. See our pricing page for current plans and add-ons.
"I think it's partnering with a company like Synthreo. You've got to have a partner that knows what they're doing that can help guide you."
Ready to Deploy ThreoAI?
See ThreoAI in action. Book a personalized demo with our team.